In 2021, #XG1 2015-20 Acura owners faced a major concern when Acura announced a stop-sale order due to a potential issue with the engine's connecting rod bearings. This issue primarily affected vehicles equipped with the 3.5-liter V6 engine.
The potential problem with the #XG1 2015-20 Acura connecting rod bearings has been attributed to a manufacturing defect. This defect could lead to premature wear and failure of the bearings, causing significant engine damage and potential engine failure.
Potential Problem: | Consequence: |
---|---|
Manufacturing defect in connecting rod bearings | Premature wear and failure |
Wear and failure of bearings | Engine damage and potential failure |
Acura responded to the issue by issuing a stop-sale order for all affected vehicles and initiating a recall. The recall involves replacing the connecting rod bearings with upgraded components. Acura has also extended the warranty for the engine components to 10 years or 120,000 miles, whichever comes first.
Acura's Response: | Details: |
---|---|
Stop-sale order | Affected vehicles |
Recall | Replacement of connecting rod bearings |
Extended warranty | 10 years or 120,000 miles |
Despite the concerns raised by the stop-sale and recall, many Acura owners have praised the company's handling of the situation. Here are a few success stories:
1. Customer A: "Acura was quick to address the issue and take responsibility. They arranged for a loaner car while mine was being repaired, and the repairs were completed within a week."
2. Customer B: "I was worried about the potential damage to my engine, but Acura's extended warranty provides me with peace of mind. I'm confident that my vehicle is now safe to drive."
3. Customer C: "I'm impressed with Acura's commitment to customer satisfaction. They kept me informed throughout the process and made every effort to minimize the inconvenience."
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